Privacy policy

Effective Date: May 1, 2025

Wicked Soul (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wickedsoul.in or interact with us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order or contact us.

  • Order Information: Details about products purchased, order history, and transaction details.

  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and browsing activity.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze website usage, and support our marketing efforts.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your orders, account, or customer service inquiries.

  • Improve our website, products, and services.

  • Send you marketing and promotional communications (with your consent; you may opt out at any time).

  • Comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service Providers: Trusted partners who help us operate our website, process payments, deliver orders, or provide marketing services. These partners are required to protect your information and use it only for the services they provide.

  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Wicked Soul, our customers, or others.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

  • Access and Correction: You may access or update your personal information by contacting us.

  • Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

"We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

By using our website, you agree to the terms of this Privacy Policy.